Return Policy Resources
Comprehensive guides, tools, and information to help you understand and navigate return policies
Guides
Complete Return Policy Guide
A comprehensive guide covering everything you need to know about return policies
How to Prepare Items for Return
Step-by-step instructions for preparing items to ensure successful returns
Electronics Return Guide
Specific guidelines for returning electronics safely and successfully
Comparisons
FAQs
Frequently Asked Questions
What is a return window?
A return window is the time period during which you can return an item after purchase. Most retailers offer return windows ranging from 14 to 90 days, though some offer unlimited returns.
What is a restocking fee?
A restocking fee is a charge some retailers impose when you return an item. This fee typically ranges from 10-20% of the purchase price and is meant to cover the cost of restocking the item.
Can I return items without a receipt?
Most retailers allow returns without a receipt if you have a valid ID or the item was purchased with a credit/debit card. However, policies vary by retailer, so it's best to check their specific policy.
How long does it take to receive a refund?
Refund timelines vary by retailer and return method. In-store returns typically process immediately, while online returns can take 5-14 business days depending on the retailer.
What items cannot be returned?
Common non-returnable items include hazardous materials, personalized items, digital content, and final sale items. Some retailers also have restrictions on electronics and clearance items.
Can I return items to a different location?
Most major retailers allow returns at any of their locations. However, some specialty retailers may have restrictions. Check the retailer's policy or contact customer service for confirmation.