UNIQLO Return Policy
UNIQLO Co., Ltd. • Japan
Japanese casual wear retailer with a 30-day return policy worldwide
Return Window
30 days
Country
Japan
Region
Japan
Return Policy Details
Return Window
30 days from purchase for in-store and online orders. Items must be unworn, unwashed with tags attached. Receipt or order confirmation required.
Returnable Items
Most clothing and accessories can be returned. Items must be in original condition with tags. Original packaging preferred but not required.
Non-Returnable Items
Altered items, worn items, items without tags, and underwear (for hygiene) cannot be returned. Limited edition collaborations may be final sale.
How to Return
Return to any UNIQLO store or by mail with return label. In-store returns are free. Mail returns may have shipping deducted from refund.
Available Shipping Companies
UNIQLO partners with the following shipping carriers for deliveries and returns:
Yamato Transport
Region: Japan
Tracking: Available
UPS
Region: International
Tracking: Available
Local Carriers
Region: Various
Tracking: Available
Key Points to Remember
- 30-day return window
- Tags must be attached
- Free in-store returns
- Worldwide return policy
- Altered items non-returnable