Zara
Zara S.A. • Spain
Zara offers a 30-day return window for most fashion items
Return Window
30 days
Region
Europe
Return Window
Most items purchased at Zara can be returned within 30 days of purchase. This applies to both in-store and online purchases.
Returnable Items
Clothing, accessories, and most other merchandise are returnable. Items must have tags attached and be unworn.
Exceptions
Final sale items, clearance items, and certain products cannot be returned. Check the product label for return eligibility.
Return Process
Return items to any Zara store or use the prepaid shipping label for online orders. Refunds are processed to the original payment method.
Key Points to Remember
- 30-day return window
- Tags must be attached
- In-store and online returns
- Free returns for online orders
- EU consumer protection