Taobao
Taobao (Alibaba Group) • China
Taobao return policies vary by seller, typically 7-30 days
Return Window
Varies
Region
China
Return Window
Taobao sellers set their own return policies. Most sellers offer 7-30 day returns. Check the shop's return policy before purchasing.
Returnable Items
Most items are returnable based on seller policy. Items must be in the condition as described in the listing.
Exceptions
Customized items, digital products, and certain items may not be returnable. Review the shop's return policy for specifics.
Return Process
Contact the seller to initiate a return. Follow the seller's return shipping instructions. Refunds are issued per the seller's policy.
Key Points to Remember
- Seller-dependent return policies
- Typically 7-30 day windows
- Buyer protection available
- Domestic China shipping
- Check seller ratings before buying