H&M
H&M Hennes & Mauritz AB • United States
H&M offers free returns within 60 days for most items
Return Window
60 days
Region
US
Return Window
Most items purchased at H&M can be returned within 60 days of purchase. This applies to both in-store and online purchases.
Returnable Items
Clothing, accessories, and most other merchandise are returnable. Items must have tags attached and be unworn.
Exceptions
Final sale items, clearance items, and certain other products cannot be returned. Check the product label for return eligibility.
Return Process
Return items to any H&M store or use the prepaid shipping label for online orders. Refunds are processed to the original payment method.
Key Points to Remember
- Free returns within 60 days
- Tags must be attached
- In-store and online returns
- Prepaid shipping labels provided
- H&M members get benefits