eBay
eBay Inc. • United States
eBay offers a 30-day return window for most items sold on the platform
Return Window
30 days
Region
US
Return Window
Most items sold on eBay can be returned within 30 days of purchase. Sellers may offer longer return windows at their discretion.
Returnable Items
Most items are returnable including electronics, collectibles, and merchandise. Items must be in the condition described in the listing.
Exceptions
Some items like digital goods, hazardous materials, and certain collectibles may not be returnable. Check the seller's return policy.
Return Process
Contact the seller to initiate a return. Print a prepaid shipping label and return the item. Refunds are issued after the seller receives and inspects the item.
Key Points to Remember
- 30-day return window (seller dependent)
- Prepaid shipping labels available
- Buyer protection program
- Refunds issued after inspection
- Seller ratings affect return policies