bol.com
Bol B.V. • Netherlands
bol.com offers a 30-day return window for most items
Return Window
30 days
Region
Europe
Return Window
Most items purchased on bol.com can be returned within 30 days of purchase. This applies to items sold by bol.com or marketplace sellers.
Returnable Items
Electronics, books, clothing, home goods, and most other items are returnable. Items must be in original condition.
Exceptions
Hazardous materials, personalized items, and certain categories may not be returnable. Check the product page for details.
Return Process
Start a return in My Orders, print a prepaid shipping label, and drop off at a carrier location. Refunds processed after inspection.
Key Points to Remember
- 30-day return window for most items
- Free returns for items sold by bol.com
- Prepaid shipping labels provided
- Marketplace seller policies vary
- bol.com Premium members get benefits