ASOS
ASOS PLC • United Kingdom
ASOS offers a 45-day return window for most fashion items
Return Window
45 days
Region
Europe
Return Window
Most items purchased at ASOS can be returned within 45 days of purchase. This applies to both in-store and online purchases.
Returnable Items
Clothing, accessories, shoes, and most other merchandise are returnable. Items must have tags attached and be unworn.
Exceptions
Final sale items, clearance items, and certain products cannot be returned. Check the product label for return eligibility.
Return Process
Return items using the prepaid shipping label or to a store. Refunds are processed to the original payment method.
Key Points to Remember
- 45-day return window
- Tags must be attached
- Online returns available
- Free returns for orders over threshold
- ASOS Marketplace items included