Coupang Return Policy
Coupang, Inc. • South Korea
South Korea's largest e-commerce platform known for Rocket Delivery
Return Window
30 days
Country
South Korea
Region
Asia
Return Policy Details
Return Window
30 days for most items. Rocket Delivery items have easiest returns. Some categories like fashion have specific condition requirements.
Rocket Returns
Rocket Delivery items can be returned with pickup next day. Refund processed immediately upon pickup. Industry-leading convenience.
Conditions
Items must be unused with original packaging. Fashion must have tags. Fresh food and some hygiene items non-returnable.
Return Process
Request return in app, schedule pickup. Coupang driver collects next day. Refund immediate or within 24 hours.
Available Shipping Companies
Coupang partners with the following shipping carriers for deliveries and returns:
Coupang Logistics
Region: South Korea
Tracking: Available
CJ Logistics
Region: South Korea
Tracking: Available
Key Points to Remember
- 30-day return window
- Next-day pickup available
- Immediate refunds common
- Rocket Delivery items easiest
- WOW membership benefits